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CCA ANNUAL CONVENTION REVIEW
CCA Annual Convention 2007
Click here to view event presentations
DATES FOR YOUR DIARY 2008
Dates confirmed for Regional Forums,
Round Table debates, Team Leader
Workshops, Business Briefings, Version 4
Workshops - BOOK NOW! |
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FIND A SUPPLIER
We can help you source the right solution
providers for your organisation.
CCA BUSINESS BRIEFING 12.06.08
Phase 2 contact centres - planning and achieving change Contact clare@cca.org.uk
for details |
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Our one day workshop will help you lead your
contact centre to operational effectiveness |
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DEVELOPING TEAM LEADERS
Interested in taking part in an interactive
workshop to develop and coach your
team leaders? Contact katie.anderson@cca.org.uk for details. |
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In your point of view, do you feel that the perception of contact centres is changing. Do you think we are being given the opportunity to display the positive side of contact centres?
Send us your comments
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Future Agent - Super Agent?
Register now
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