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| Customer Contact Convention |
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4-5 November 2009 - Be part of it!
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Need to do more for less? Outsourcing? Offshoring? Automation? Homeworking?
From blue-sky to basics there is no better way to source the latest thought leadership..
Download programme
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| Vendors |
| Online Vendor Guide |
 A quick and easy way to search for the vendor you need.
Why not register your own company! |
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| Leaders Born or Made? |
| Launch of new online training programme |
 Leaders of the Future is an online training programme to give team leaders the skills they need to improve their leadership effectiveness, thereby enhancing the performance of their team. More >> |
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| CCA Foundation Partners |
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Benchmarking Contact Centre Management Strategies in the UK: Overcoming the challenges of recession and planning for the future